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Acceptable Use Policy

Last updated: 28 March 2026

This policy sets out what you may and may not do when using DormantFile. By using the service, you agree to comply with this policy.

Permitted use

DormantFile is provided for the sole purpose of filing dormant company accounts with Companies House and nil CT600 returns with HMRC on behalf of UK limited companies that are genuinely dormant.

You must not

  • Use the service to file returns for companies that are not genuinely dormant.
  • Submit false, misleading, or fraudulent information to HMRC or Companies House.
  • Use another person's HMRC Gateway credentials or Companies House authentication code without proper authorisation.
  • Attempt to access, interfere with, or disrupt any part of the service, its servers, or connected networks.
  • Reverse engineer, decompile, or attempt to extract source code from the service.
  • Use the service in any way that breaches applicable law or regulation.
  • Create multiple accounts to circumvent subscription limits.

Consequences

If we reasonably believe you have breached this policy, we may suspend or terminate your account without notice. We may also report suspected fraudulent filings to HMRC or Companies House.

Reporting

If you become aware of any misuse, contact us at hello@dormantfile.co.uk.

Changes

We may update this policy from time to time. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.